Veterinary Technician
Job ID: R-135428
Vero Beach, Florida
Regular
Overview
- Full time
- Mid level
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Location based
sign-on bonus
Overview
Our Veterinary Technicians are instrumental in helping us do what we do. Everyone, from doctors to managers — and, of course, our pets — look to them for competent, thoughtful care. That’s why we commit to giving vet techs the best careers and experiences we can inside all of our locations.
When you share your training and talents with our community, we have so much to give you in return. Our resources can help you develop a future in our network. And through it all, you’ll never lose sight of the reason you started — a real love for pets.
Success Profile
Check out the traits we’re looking for and see if you have the right mix.
- Adaptable
- Communicator
- Compassionate
- Multi-tasker
- Leadership
- Team player
How we care. How we work.
We do it for the same reasons you do. To live our love for pets and pet owners. To continually create better models of treatment. That’s what brought us into our hospitals. Now, see how you can put it into practice with each and every visit, whether you’re interacting with pets or supporting our network of care.
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Your patients
When a pet family needs help, you can be there, providing innovative care for animals.
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Your life
We believe in giving you the support to balance your professional achievements with everything else you are.
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Your future
You’ll be seeing your patients for years to come. And you can do it with a team that will see you grow into a trusted leader.
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Your care
Make wellbeing for you and your family a priority, with our help and resources.
Career Path
We encourage you to follow your passions, no matter how that looks to you.
Whether progressing into hospital leadership or pursuing a path at our headquarters — we'll have your back.
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Shift Lead
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Credentialed Shift Lead
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Practice Manager
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Field Director
Empowered to care
In 2019, we gave our pet families the chance to schedule appointments directly with vet techs across all our hospitals.
Learn moreBenefits
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Health and Wellbeing Programs
We’re here for you and your family, with medical, dental and vision insurance — plus access to other great resources.
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401(k) Retirement Plans
Make planning ahead a little easier with competitive matching for our associates.
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Paid Time Off
Earn time for yourself and your family with vacation days to use however you want.
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Continuing Education
Take advantage of offerings like, 100% practice covered VetGirl subscription, Fear Free certification/ renewal discount, up to $750 every year to keep learning about your field… and more!
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Maternity and Paternity Leave
Savor life’s precious moments with your family. Enjoy practice paid parental leave.
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Work-Life Balance
We make sure all of our associates have the time and energy to keep living life outside of our locations.
Responsibilities
Veterinary Technician
Job ID: R-135428
Vero Beach, Florida
Regular
SUMMARY OF JOB PURPOSE AND FUNCTION The primary purpose and function of the Shift Lead is to perform the duties of a CSC and/or veterinary assistant/technician, as well as provide continuity and operational support across all shifts, ensuring that the hospital always has leadership onsite to support associates and clients. The Shift Lead will help coordinate and guide the paraprofessional staff and support hospital leadership in maximizing the productivity and profitability of the hospital. This position will work with the Practice Manager and/or Chief of Staff (COS) to help ensure effective communication with clients, associates, Field Leadership, Central Team Support, and PetSmart.
ESSENTIAL RESPONSIBILITIES AND TASKS The ratio of time spent on leadership duties and paraprofessional responsibilities will vary depending on the hospital situation; the Shift Lead must use good judgment in prioritizing their duties on any given day, ensuring hospital productivity. On average, the ratio is expected to be about 20% leadership duties (primarily when the Practice Manager and/or Chief of Staff are not present) and 80% paraprofessional duties. Paraprofessional Responsibilities (approximately 80% of time): Live and exemplify the Five Principles of Mars, Inc. within self and team. Perform the duties of a CSC and/or veterinary assistant/technician, which may include the following: Actively recruit new clients by promoting hospital services. Manage routing the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, educating them about their pet's health, performing and/or preparing dental or soft tissue procedures , completing preparatory work for other procedures, and monitoring hospitalized or surgical pets as allowed in the state practice acts. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services. Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician’s productivity, and communicate with the other associates to maintain the flow of patients. Obtain relevant information and history from clients and maintain proper and complete medical charts. Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.
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Our locations
We’re more than just a hospital. We’re an entire network of locations, serving pet lovers around the country — and guided by dedicated teams inside our headquarters.